Allied health and NDIS providers
Alpine Accounts provides bookkeeping and management accounts for allied health practices and NDIS providers in Hervey Bay, the Fraser Coast and across Australia. The distinctive problems are reconciling what was claimed against what was actually paid across NDIS, Medicare and private clients, paying practitioners correctly whether they are employees or contractors, and tracking revenue per practitioner rather than as one lump. Hervey Bay has a large and growing care sector, so this work is a significant part of the practice.
Claimed is not the same as paid
A practice invoices across several funding streams at once. NDIS claims are submitted and paid in batches, sometimes rejected, sometimes part paid. Medicare rebates behave differently again. Private clients pay on the day or not at all. The money arriving in the bank rarely matches the invoices raised in that period.
Reconciling claims to payments line by line is what surfaces the rejections and shortfalls that otherwise quietly accumulate. Practices frequently discover, once this is in place, that a meaningful share of claimed revenue was never actually received.
Practitioner payments and the contractor question
Allied health runs on a mix of employed and contracted practitioners, often with commission or percentage splits. Getting the classification right matters, because superannuation obligations can apply to some contractors regardless of what the agreement calls them.
We keep the records so the position is clear and defensible, process payments against the splits you confirm, and flag anything inconsistent rather than processing it quietly.
Revenue per practitioner, not just total
A practice that only sees total revenue cannot tell which practitioners, services or funding streams are carrying the business. Reporting split by practitioner and service type makes utilisation visible, which is what drives decisions about hiring, hours and which services to expand.
Common questions
Do you understand NDIS claiming?
We reconcile NDIS claims to payments and keep the records in a shape where rejections and part payments are visible rather than absorbed. Pricing and support category decisions remain yours, and we flag anything that looks off against what you have claimed.
Can you separate NDIS, Medicare and private revenue?
Yes, and you should. Each behaves differently on timing and on collection risk. Reporting them separately is what tells you where your cash is actually coming from and how reliably.
We are a sole practitioner. Is this overkill?
No. For a sole practitioner the priorities are simpler but no less important: clean separation of business and personal, claims reconciled so nothing is written off by accident, and a clear picture of what an hour of clinical time actually earns.